ck 9 FAQ

Yes, you can play ck 9 directly from any modern mobile browser — Chrome, Firefox or Safari. The full site interface is mobile-friendly, so slots, live casino and cricket betting all work well on a small screen. You do not need to install a separate app to get the full experience.

Both the Android (APK) and iOS versions of ck 9 are available. They must be obtained through official channels. Visit the relevant page for full details about the ck 9 App. Downloading the app from third-party sources is not safe.

ck 9 runs smoothly on any smartphone with Android 8.0 or above, and on iOS 13+ devices. The full site can also be used on tablets. For fast gameplay — especially during live casino games — a stable internet connection via WiFi or 4G is recommended.

Open ck 9 in Chrome, then select "Add to Home Screen" from the browser menu. The site will appear as an app icon and open in full screen. Safari users can do the same from the share icon.

Yes, you can deposit directly with bKash, Nagad, Rocket and Upay from a mobile browser or the app. The minimum deposit is ৳300. The payment process is quick and fully optimised for mobile, so there are no extra steps.

ck 9 has four VIP levels: Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each level — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold and 1.2% at Platinum. See the ck 9 VIP programme page for full details.

You move up to higher VIP levels by playing games and placing bets regularly. The more active you are, the sooner you can advance to the next level. For specific details about level progression, you can contact the support team.

Weekly cashback is calculated on the net loss for that week — meaning total losses minus total winnings. For example: if a Gold level player has a net loss of ৳20,000 in a week, their cashback will be ৳20,000 × 0.9% = ৳180. This amount is added directly to the account.

At the Platinum level, in addition to the highest weekly cashback (1.2%), you get priority support and early access to special promotions. Being at the top level also means a more personalised overall experience. VIP members are the first to hear about new ck 9 offers.

Once VIP cashback is added to your account, it can be used like a regular balance. If any wagering conditions or withdrawal terms apply, it is best to check with support. The minimum withdrawal amount is ৳800.

Yes, you can bet on BPL, IPL, T20 World Cup and other international series. Competitive odds are available for major tournaments, including Bangladesh Tigers matches. Visit the cricket betting page for current offers and guides.

Yes, ck 9 offers live in-play betting. Odds change in real time as the match progresses and you can place new bets at any point. Live betting requires quick decisions, so make sure you have a stable internet connection.

Say Team A has odds of 2.10 and Team B has odds of 1.75 in a limited-overs match. If you bet ৳500 on Team B and Team B wins, your return is ৳500 × 1.75 = ৳875 (৳375 profit). If Team A wins, you lose your ৳500. To get the total return from decimal odds, simply multiply the odds by your stake.

If a match ends with no result or is cancelled due to rain or any other reason, the bet amount is generally refunded — though the exact rules may vary depending on the betting market and type of match. Full settlement rules are available on the ck 9 terms and conditions page.

A multi bet combines several selections, and the odds of all selections are multiplied to produce the combined odds. Example: if three selections have odds of 1.50, 1.70 and 1.80, the combined odds are 1.50 × 1.70 × 1.80 ≈ 4.59. A ৳100 bet returns ৳459 if all selections win — but if any one loses, the entire ৳100 is lost.

The standard processing time for withdrawals at ck 9 is 15 minutes to 2 hours. This applies to bKash, Nagad, Rocket and Upay alike. It may take slightly longer during busy periods, but funds generally arrive within two hours.

The minimum withdrawal amount at ck 9 is ৳800. Requests below this amount cannot be made. To withdraw, the name on your account must match the name on the payment wallet, and any wagering requirements must be met.

To withdraw winnings from a bonus, the wagering requirement must be met first. For the welcome bonus, the bonus amount must be wagered 15 times. Example: if you receive a ৳1,000 bonus, you must wager ৳1,000 × 15 = ৳15,000 before the winnings from that bonus can be withdrawn.

Yes, the payment wallet (bKash, Nagad, Rocket or Upay) used for withdrawal at ck 9 must be registered in the same name as the account holder. Withdrawals to someone else's wallet are not allowed — this is part of the security and anti-fraud policy.

Withdrawals at ck 9 are available via bKash, Nagad, Rocket and Upay. Rocket is Dutch-Bangla Bank's mobile wallet. You can withdraw quickly and easily through any of these four options.

The ck 9 welcome bonus is a 100% match on the first deposit, up to ৳5,000. The wagering requirement to release the bonus is 15 times the bonus amount. So if you deposit ৳1,000, you receive a ৳1,000 bonus giving a balance of ৳2,000 — to withdraw, you must wager ৳1,000 × 15 = ৳15,000.

Yes, ck 9 bonuses have an expiry period. If the wagering requirement is not met within the specified time, the bonus and any related winnings may be cancelled. Read the terms carefully when claiming a bonus, or ask support, to find out the exact timeframe.

No, the welcome bonus is available to each player only once in their lifetime — at the time of their first deposit. Attempting to claim the bonus multiple times by creating more than one account for the same person violates ck 9's terms and conditions and may result in account closure.

Yes, if you do not want to accept a bonus, you can contact the support team and request that the active bonus be cancelled. However, cancelling the bonus means any winnings earned from it will also be removed. If you want to deposit without a bonus, inform support before making the deposit.

ck 9 has several other regular promotions: weekly deposit gift (up to 50%, ৳10,000), slots festival bonus (up to 30%, ৳5,000), weekend cricket bonus (up to 40%, ৳8,000), birthday reward and referral reward. Each offer has its own wagering requirements and eligibility conditions.